Make sure to correctly select the country of issuance and the category of the document.Sometimes, if the data is not completely legible, the document will be automatically rejected. If this happens, try to upload it again, two or three times if necessary, until you get the "Validating" message. Make sure the document is well lit, possibly in natural light, and that there are no reflections in the image.Please note that it is an automatic reading, but after several attempts the document will be reviewed manually by the team. If everything is ok, the document will be validated in 48 business hours.