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My ID document is expired
My ID document is expired
Updated over 2 months ago

If you already had the document verified in the app, you have 6 months from the expiration date to continue operating until you have the document renewed.The system will send you an automatic notification the day your document has expired. At that time, you will be able to upload the renewed document.If you are trying to upload it for the first time and it has expired, keep in mind that it is an essential requirement to have your identity verified in order to be able to withdraw, as it is required by the Bank of Spain in its fight against potential fraud and money laundering.

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