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I can't enter the app

If you’re running into a block when trying to log in:

  1. Check that you’re entering the same phone number linked to your Goin account.

  2. Check your email in case we’ve sent you a notification.

  3. If you see an error message, send us a screenshot at [email protected] and we’ll review it.

In any case, don’t hesitate to contact us if you need help!

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