If when entering the SMS to access your account you receive a message stating that the code is invalid, it is possible that your account is blocked for security reasons. This can happen for various reasons, so we recommend that you contact our support team so that they can give you more details about your specific case.If you are under 18 and have tried to verify your identity in the App, this will be the reason why your account has been blocked. In this case, we will proceed to reimburse your savings to your card or bank account and we will delete your profile. You will receive the money within the next 14 days from the blocking of access.
Updated over 3 months ago