Skip to main content
All CollectionsYour account
My identity document is not validated
My identity document is not validated
Updated over 2 months ago

If your identity document has been pending manual approval, keep in mind that it will be reviewed in a maximum of 48 business hours. You will not have to do anything from your end; in the next few hours you will receive a notification in the App as your document has been validated or rejected by our Security team.

Did this answer your question?